Terms and Conditions at BC.GAME Pakistan

Players’ Requirements and Obligations

If the user has an account with BC Game then guarantees the fulfillment of the following obligations:

• The person has reached 18 years of age or another legal age established by a particular jurisdiction to allow access to an online casino;
• The user has the full legal capacity to enter into legal agreements with the company;
• The player places bets for personal and entertainment purposes. The user does not consider online casinos as their main source of income;
• The user does not have the right to represent the interests of a legal entity;
• Any personal data provided by the player is true, complete, and accurate. It is the user’s responsibility to ensure that these private details remain up to date. Therefore, if necessary, they must make changes;
• The player is responsible for declaring winnings and reporting to tax authorities;
• The player understands that using the site’s services may lead to losses;
• The user does not have the right to sell or transfer their profile to third parties;
• The Site will not be available to persons residing in the United States, the Netherlands, France, Costa Rica, Hungary, Australia, Curacao, Bonaire, Aruba, and Statia.

Betting Rules

If the user follows all the rules and is aware of all the nuances, then they are more likely to enjoy the game and get the most out of it:

• Bets are accepted only from registered users;
• The bet amount cannot exceed the game account balance;
• All payments will be made to the user’s gaming account;
• Once a bet has been accepted the player cannot change or cancel it;
• BC.GAME has the right to limit the maximum and minimum bet amount, as well as change the odds.
• The company has the right to delete events, and betting markets and introduce new ones;
• If the game is interrupted due to a technical failure on the part of the company, then BC.GAME Pakistan will refund the player’s money.

Deposit and withdrawal

In order to be able to place a bet and receive winnings, the user must make monetary transactions. This procedure can be quick and hassle-free if the player knows certain rules:

• The player does not have the right to use a payment method that does not belong to them;
• If the user wants to deposit a large amount or withdraw money for the first time, then they must go through the Know Your Customer procedure;
• The user is obliged to provide any identification documents upon request from online casino employees;
• The player can only use those payment methods that are available in the company;
• The User understands that virtual means of payment are not legal currency and have no intrinsic value;
• The player understands that the value of the virtual currency, for example, Bitcoin, can change dramatically depending on the market situation;
• Withdrawals must be made to the same payment method that was used to make the deposit;
• The player guarantees that the money used was obtained legally.

Breaking the rules

Situations that constitute a serious violation of the terms and conditions may result in permanent profile blocking or even legal action by BC.GAME. To avoid this, users should not:

• Participate in fraudulent activity on the site. Use online casinos for money laundering or terrorist financing;
• Conspire with other players to defraud the company and obtain benefits;
• Use software that may affect the course of the game;
• Upload information to the site in such a volume that can disrupt its operation and integrity;
• Try to hack the security system to obtain confidential data about other players;
• Insult other users or employees of the organization.

Copyright

BC.GAME grants players the right to use the site for personal purposes. However, users should know some nuances:

• The company has the exclusive right to the service, its structure and code;
• All images, trademarks, logos, and content are subject to copyright and are the intellectual property of the organization;
• The user has no right to copy, distribute and publish such information without the permission of the company or providing a link to the source;
• The player must not take any action that may damage the intellectual property of BC.GAME.

Disclaimer

Users access the site and participate in games at their own risk. BC.GAME notifies players of the following:

• The Company does not guarantee that the software on the site is fit for purpose;
• The organization does not guarantee that the site is error-free;
• The online casino does not guarantee that the site will work without interruptions;
• The company is not responsible for any losses incurred by the player while using the site and its services;
• The user acknowledges that during a failure, all bets will be void.

Live chat

BC.GAME Pakistan has created a live chat to help players. In order for this service to do its job efficiently and provide support to users, they must know the following rules:

• The player may not make sexually explicit statements in live chat or insult other users on racial or religious grounds;
• The user may not make statements that are offensive or defamatory;
• The player cannot use live chat to advertise or promote anything;
• The player may not use the chat to collude with other users or commit illegal acts.

Disputes and complaints

If the user is not satisfied with the service or believes that their rights have been violated, then they have the right to contact customer support at [email protected]. In this case, the manager may request evidence that indicates there is a problem.

Customer Service will review your request and respond within a reasonable time. However, in some cases, it may take more time to conduct further investigation. If the player is not satisfied with the way the dispute was resolved, then the issue is referred to the company management. As a last resort, the user has the right to contact a law enforcement or judicial authority of their jurisdiction.